Privacy Policy
Last Updated: April 4, 2026 . Effective Date: April 4, 2026
1. Introduction
Social Lead Media LLC ("we," "us," or "our") operates the MVP Tribe platform, including MVP Tool, MVP Beacon, and MVP Central (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Services.
Social Lead Media LLC is a Wyoming limited liability company.
Contact: dan@socialleadmedia.com
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password, and profile details when you create an account.
- Billing Information: Payment card details and billing address, processed securely through our third-party payment processor (Stripe). We do not store your full credit card number on our servers.
- Content You Create: Pages, funnels, digital products, knowledge base articles, feedback forms, and other content you build using our platform.
- Communications: Messages you send to our support team, feedback, and survey responses.
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, session duration, clicks, and interactions within the platform.
- Device and Log Data: IP address, browser type and version, operating system, device identifiers, and referring URLs.
- Cookies and Similar Technologies: See Section 6 below.
- Approximate Location: Derived from your IP address (country/region level only).
2.3 Information from Third Parties
- Payment Processors: Transaction confirmation and billing status from Stripe.
- Analytics Providers: Aggregated usage data from analytics tools we use to improve our Services.
2.4 AI Feature Data
When you use AI-powered features (such as AI chatbots or AI content tools), we process the inputs you provide and generate outputs based on those inputs. We do not use your individual inputs to train AI models. Third-party AI service providers process data in accordance with their own privacy policies and our data processing agreements with them.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Services.
- Process transactions and manage your subscription.
- Respond to your inquiries and provide customer support.
- Send service-related communications (account updates, security alerts, billing notices).
- Send marketing communications, where you have opted in. You may unsubscribe at any time.
- Improve, personalize, and develop new features for the Services.
- Power AI-assisted features within the platform.
- Monitor usage patterns and analyze trends in aggregate.
- Detect, prevent, and address fraud, abuse, and security issues.
- Comply with legal obligations.
4. Legal Bases for Processing (EEA/UK/Israel Users)
If you are located in the European Economic Area, the United Kingdom, or Israel, we process your personal data based on the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Providing the Services | Performance of a contract |
| Processing payments | Performance of a contract |
| Customer support | Performance of a contract |
| Service communications | Legitimate interest |
| Marketing communications | Consent |
| Product improvement and analytics | Legitimate interest |
| Security and fraud prevention | Legitimate interest |
| Legal compliance | Legal obligation |
You may withdraw your consent at any time by contacting us at dan@socialleadmedia.com.
5. How We Share Your Information
We do not sell your personal information.
We may share your information with:
- Service Providers: Hosting providers, payment processors (Stripe), email delivery services, analytics tools, and AI service providers that help us operate the Services. These providers are contractually obligated to use your data only as directed by us.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred. We will provide notice before your data is transferred and becomes subject to a different privacy policy.
- With Your Consent: When you explicitly authorize us to share your data.
- Aggregated Data: We may share de-identified, aggregated data that cannot reasonably identify you.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our Services.
| Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Authentication, security, core functionality | Session / persistent |
| Analytics | Understanding usage patterns and improving features | Up to 2 years |
| Functionality | Remembering your preferences and settings | Up to 1 year |
Managing Cookies: You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Services.
Do Not Track: We currently do not respond to Do Not Track signals, as there is no industry standard for compliance.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide the Services. Specifically:
- Account data: Duration of your account plus 30 days after deletion.
- Billing records: Up to 7 years, as required by tax and accounting regulations.
- Usage logs: Up to 24 months.
- AI interaction data: Up to 90 days.
- Marketing preferences: Until you withdraw consent.
After the applicable retention period, we securely delete or anonymize your data.
8. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit (TLS/SSL) and at rest.
- Access controls limiting data access to authorized personnel.
- Regular security assessments and monitoring.
No method of electronic storage or transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. International Data Transfers
Our Services are operated from the United States. If you access our Services from outside the US, your data will be transferred to and processed in the United States.
For users in the EEA/UK, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission to ensure adequate protection for international data transfers.
For users in Israel, data transfers are conducted in compliance with the Privacy Protection Law and applicable regulations.
10. Your Privacy Rights
All Users
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Delete your personal data (subject to legal retention requirements).
- Export your data in a portable format.
- Withdraw consent for processing based on consent.
Additional Rights for EEA/UK Residents
- Right to restrict processing.
- Right to object to processing based on legitimate interests.
- Right to object to automated decision-making and profiling.
- Right to lodge a complaint with your local data protection authority.
Additional Rights for California Residents
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:
- Know what personal information we collect and how it is used.
- Request deletion of your personal information.
- Opt out of the sale or sharing of personal information. We do not sell your personal information.
- Non-discrimination for exercising your privacy rights.
- Correct inaccurate personal information.
Additional Rights for Israeli Residents
Under the Privacy Protection Law (Amendment 13), you have the right to:
- Access, correction, and deletion of your personal data.
- Granular consent management.
- Disclosure of AI processing and the right to request human review of automated decisions.
How to Exercise Your Rights
Contact us at dan@socialleadmedia.com with your request. We will respond within 30 days (or 45 days for CCPA requests, with notice of extension if needed). We may need to verify your identity before processing your request.
11. Children's Privacy
Our Services are not directed to individuals under the age of 16 (or 13 in the United States). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will promptly delete it.
12. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. For significant changes, we may also notify you by email.
14. Contact Us
Social Lead Media LLC
30 N Gould STE 5396
Sheridan, WY 82801
United States
Email: dan@socialleadmedia.com
For privacy-specific inquiries, please include "Privacy Request" in your email subject line.