Terms of Service

Last Updated: April 4, 2026 . Effective Date: April 4, 2026

1. Agreement to Terms

By accessing or using the platforms and services ("Services") operated by Social Lead Media LLC, including MVP Tool, MVP Beacon, and MVP Central (collectively "MVP Tribe"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use our Services.

Social Lead Media LLC is a Wyoming limited liability company ("we," "us," or "our").

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website at least 30 days before they take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. By creating an account, you represent that you meet this requirement.

3. Description of Services

Social Lead Media LLC provides a platform for creators, marketers, and entrepreneurs to:

• MVP Tool: Build marketing pages, funnels, and digital products.
• MVP Beacon: Collect customer feedback, run surveys, and track NPS.
• MVP Central: Create knowledge bases, help centers, and deploy AI-powered chatbots.

We strive to keep our Services available and operational, but we do not guarantee uninterrupted or error-free access. We may modify, suspend, or discontinue any part of the Services with reasonable notice.

4. Account Registration and Security

To use our Services, you must create an account. You agree to:

• Provide accurate and complete registration information.
• Keep your account credentials confidential.
• Notify us immediately of any unauthorized use of your account.
• Not share your account or credentials with third parties.

You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

5. Subscription Plans, Fees, and Payment

5.1 Pricing

Our current subscription plans and pricing are available on our website. Prices are stated in US dollars unless otherwise indicated.

5.2 Billing and Renewal

Subscriptions are billed on a recurring basis (monthly or annually, as selected). Your subscription will auto-renew at the end of each billing cycle unless you cancel before the renewal date.

5.3 Payment

Payment is processed through our third-party payment processor. You authorize us to charge the payment method on file for all applicable fees.

5.4 Failed Payments

If a payment fails, we may retry the charge and/or suspend your access until payment is successfully processed.

5.5 Price Changes

We may change our pricing with at least 30 days' prior notice. Price changes will take effect at the start of your next billing cycle following the notice period.

5.6 Taxes

You are responsible for all applicable taxes associated with your use of the Services, except for taxes based on our net income.

5.7 Refunds

Refund requests are handled on a case-by-case basis. Contact dan@socialleadmedia.com within 14 days of your charge to request a refund. We are not obligated to provide refunds for partial billing periods or for features you chose not to use.

5.8 Cancellation

You may cancel your subscription at any time from your account settings. Upon cancellation, you will retain access to the Services until the end of your current billing period. No refunds are provided for unused time within a billing cycle.

6. User Content and Intellectual Property

6.1 Your Content

You retain ownership of all content you create, upload, or publish through our Services ("User Content"), including pages, funnels, digital products, knowledge base articles, and feedback forms.

By using our Services, you grant Social Lead Media LLC a limited, non-exclusive, worldwide, royalty-free license to host, display, reproduce, and distribute your User Content solely for the purpose of operating and providing the Services. This license terminates when you delete your content or close your account, except for content that has been shared publicly or with third parties.

6.2 Your Responsibilities

You represent and warrant that:

• You own or have the necessary rights to your User Content.
• Your User Content does not infringe any third party's intellectual property, privacy, or other rights.
• Your User Content complies with all applicable laws and these Terms.

6.3 Our Intellectual Property

The platform, including its software, design, branding, logos, and documentation, is owned by Social Lead Media LLC and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for their intended purpose during your subscription.

You may not reverse engineer, decompile, copy, modify, or create derivative works of any part of our platform without our written consent.

6.4 Feedback

If you provide feedback, suggestions, or ideas about our Services, we may use them without obligation to you.

7. Digital Product Sales

If you sell digital products through our platform:

• You are the seller. Social Lead Media LLC is a platform provider, not a party to transactions between you and your customers.
• You are solely responsible for the accuracy of your product descriptions, delivery of your products, and compliance with all applicable consumer protection and tax laws.
• You must maintain your own refund and return policies and honor them.
• Social Lead Media LLC reserves the right to remove any digital product that violates these Terms or applicable law.

8. Acceptable Use

You agree not to use the Services to:

• Violate any applicable law or regulation.
• Infringe the intellectual property or privacy rights of others.
• Distribute spam, malware, phishing content, or other harmful material.
• Create pages or funnels containing deceptive, misleading, or fraudulent content.
• Engage in harassment, hate speech, threats, or abusive conduct.
• Attempt to gain unauthorized access to the Services, other accounts, or our systems.
• Scrape, crawl, or use automated tools to access the Services beyond their intended use.
• Resell or redistribute access to the Services without our written consent.
• Promote illegal activities, pyramid schemes, or deceptive marketing practices.

We reserve the right to investigate and take appropriate action, including suspension or termination of your account, for any violation of this section.

9. AI Features

9.1 AI-Powered Tools

Our Services include AI-powered features, such as AI chatbots and AI content generation tools. These features use third-party AI service providers to process your inputs and generate outputs.

9.2 Accuracy Disclaimer

AI-generated content may contain errors, inaccuracies, or biases. You are solely responsible for reviewing, verifying, and editing any AI-generated output before using or publishing it. AI outputs do not constitute professional, legal, financial, or medical advice.

9.3 Ownership of AI Outputs

You own the outputs generated by AI features based on your inputs, subject to any rights of third parties and the underlying AI provider's terms.

9.4 Restrictions

You agree not to use AI features to generate content that is illegal, harmful, misleading, or that violates these Terms or the acceptable use policy of our AI service providers.

9.5 Availability

AI features may be modified, limited, or discontinued at any time. We do not guarantee the availability or performance of AI-powered features.

10. Privacy

Your use of the Services is subject to our Privacy Policy, which is incorporated into these Terms by reference.

If you collect personal data from third parties through our Services (e.g., via pages, funnels, or feedback forms), you are the data controller for that data and must comply with all applicable data protection laws, including maintaining your own privacy policy and obtaining necessary consents.

11. Copyright and DMCA Policy

We respect intellectual property rights. If you believe that content on our platform infringes your copyright, you may submit a notice to our designated DMCA agent:

DMCA Agent
Email: dan@socialleadmedia.com
Subject Line: DMCA Takedown Notice

Your notice must include:

• Identification of the copyrighted work claimed to have been infringed.
• Identification of the infringing material and its location on our platform.
• Your contact information (name, address, phone, email).
• A statement that you have a good faith belief the use is not authorized.
• A statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner.
• Your physical or electronic signature.

We will respond to valid DMCA notices and may remove or disable access to the allegedly infringing material. Repeat infringers may have their accounts terminated.

12. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOCIAL LEAD MEDIA LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO SOCIAL LEAD MEDIA LLC DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

14. Indemnification

You agree to indemnify, defend, and hold harmless Social Lead Media LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Services.
• Your User Content.
• Your violation of these Terms.
• Your violation of any rights of a third party.
• Digital products you sell through the platform.
• Personal data you collect through the Services.

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict of laws provisions.

15.2 Informal Resolution

Before initiating any formal dispute resolution, you agree to contact us at dan@socialleadmedia.com and attempt to resolve the dispute informally for at least 30 days.

15.3 Binding Arbitration

Any dispute not resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in English. The arbitrator's decision shall be final and binding.

15.4 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

15.5 Jury Trial Waiver

YOU AND SOCIAL LEAD MEDIA LLC WAIVE ANY RIGHT TO A JURY TRIAL.

16. Termination

16.1 By You

You may close your account at any time through your account settings or by contacting us at dan@socialleadmedia.com.

16.2 By Us

We may suspend or terminate your account at any time for violation of these Terms, non-payment, or at our discretion with reasonable notice. In cases of severe violations, we may terminate without prior notice.

16.3 Effect of Termination

Upon termination:

• Your right to access the Services ceases immediately (or at the end of your billing period, if applicable).
• We may delete your User Content after 30 days. You are responsible for exporting your data before termination.
• Sections 6.3, 6.4, 12, 13, 14, 15, and 16.3 of these Terms survive termination.

17. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Social Lead Media LLC.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.
• No Waiver: Our failure to enforce any provision does not waive our right to enforce it later.
• Assignment: You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.
• Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control.
• Electronic Communications: By using the Services, you consent to receiving electronic communications from us.

18. Contact Us

Social Lead Media LLC
30 N Gould STE 5396
Sheridan, WY 82801
United States

Email: dan@socialleadmedia.com

For legal inquiries, please include "Legal" in your email subject line.